Compassionate Care Western North Carolina complies with applicable Federal Civil Rights Laws and does not discriminate on the basis of race, color, sex, age, national origin, gender identification, sexual orientation or disability.
Compassionate Care Western North Carolina does not exclude or treat people differently because of race, color, sex, age, national origin, gender identification, sexual orientation or disability.
Compassionate Care Western North Carolina provides:
- Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, electronic and other formats)
- Free language services to people whose primary language is not English, such as:
- Qualified language interpreters and translators
- Information written in other languages
If you are in need of these services or believe Compassionate Care Western North Carolina has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability or sex, a grievance can be filed with either Ronnie Gregory, CEO or Rachel Lewis, QAPI Compliance Officer. The grievance can be filed in person, by mail, phone, fax or email at the below listed information.
Ronnie Gregory, CEO
856 Georges Fork Road
Burnsville, NC 28714
Phone: 828.682.9675
Fax: 828.682.4713
rgregory@compassionatecarewnc.org
Rachel Lewis, QAPI Compliance Officer
856 Georges Fork Road
Burnsville, NC 28714
Phone: 828.682.9675
Fax: 828.682.4713
rlewis@compassionatecarewnc.org
If you need help filing a grievance, please feel free to contact either Ronnie Gregory or Rachel Lewis at the above listed information.
Grievances can also be filed with the United States Department of Health & Human Services office of civil rights. The grievance can be filed electronically through the office for civil rights complaint portal, https://ocrportal.hhs.gov/oct/portal/lobby.jsf, or by mail or phone at the below information.
U.S. Department of Health & Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Ph: 1-800-368-1019 TDD: 1-800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1.828.682.9675.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1.828.682.9675.
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số
1.828.682.9675.
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-828-682-9675 번으로 전화해 주십시오
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1.828.682.9675.
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-828-682-9675 رقم :والبكم الصم ھا
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1.828.682.9675.
CHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1.828.682.9675.
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-828-682-9675. まで、お電話にてご連絡ください。
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